Bank of Asia Nepal Limited

'iTouch Mobile' is SMS based mobile banking service. 'iTouch Mobile' provides easy and instant access to bank account from anywhere and at anytime using a mobile phone. Simply by sending sms to 2332, registered customer can carry out various account operations. To subscribe the service all you need to have is bank account in BOANL and NTC GSM Post-Paid/Pre_Paid mobile Phone.

Download Form

Features:

• Balance inquiry
• Last three transaction statement inquiry
• Foreign Exchange Rate inquiry
• Fund Transfer to any account in BOANL or only desired accounts
• Billy Payment of NTC Land Line / NTC GSM Post-Paid
• NTC GSM/CDMA Pre-Paid recharge PIN purchase

 

Fee

Registration of SMS Banking (I touch Mobile)	Nil (one year validity)
SMS Banking Renewal Fee	NPR 100.00
Pin/Password Regeneration	NPR 25.00

 

iTouch Mobile User Guide

 

1. Online balance enquiry

Steps	For Primary Account	For Sub Accounts (having Alias)>
Step 1	Type [PIN]<Space>BE	Type [PIN]<Space>BES<Space>Account Alias
Step 2	SEND TO 2332	SEND TO 2332

 

2. Mini Statement Enquiry (Statement for last three transactions)

Steps	For Primary Account	For Sub Accounts (having Alias)
Step 1	Type [PIN] <Space>LT	Type [PIN] <Space>LTS<Space>Account Alias
Step 2	SEND TO 2332	SEND TO 2332

 

3. Fund Transfer

Steps	Using Primary Account	Using Sub Accounts
Step 1	TYPE [PIN] <Space>FT<Space>Amount <Space>To Account/Account Alias	TYPE [PIN] <Space> FTS<Space>Amount<Space>From Account Alias<Space>To Account/Account Alias
Step 2	SEND TO 2332	SEND TO 2332

Example

Using Primary Account to Any other Account
[PIN] <Space> FT <Space>1000 <Space> 01SB002456NPR001
Send to 2332

Using Primary Account to Account with Alias
[PIN] <Space> FT <Space> 1000 <Space> A2
Send to 2332

Using Sub Account to Any other Account
[PIN] <Space> FTS <Space> 500 <Space> A2 01SB002456NPR001
Send to 2332

Using Sub Account to Account with Alias
[PIN] <Space> FTS <Space> 500 <Space> A2 B1
Send to 2332

4. Utility Payment

NTC Land Line Payment. (Service is not available for NTC CDMA Land Line)

Steps	Using Primary Account	Using Sub Accounts
Step 1	Type [PIN]<Space>PAY<Space>NTLL<Space> Amount<Space>PSTN Number	Type [PIN]<Space>PAYS<Space>NTLL < Space>Amount<Space>PSTN Number<Space>Account Alias
Step 2	SEND TO 2332	SEND TO 2332

NTC GSM Post-Paid Payment. (Service is not available for NTC CDMA Postpaid)

Steps	Using Primary Account	Using Sub Accounts
Step 1	Type [PIN]<Space>PAY<Space>NTPP<Space> Amount<Space>NTC GSM Post-Paid Number	Type [PIN]<Space>PAYS<Space> NTPP<Space>Amount<Space>NTC GSM Post-Paid Number<Space > Account Alias
Step 2	SEND TO 2332	SEND TO 2332

 

5. Purchase NTC GSM and CDMA Pre-Paid Recharge PIN.

Steps	Using Primary Account	Using Sub Accounts
Step 1	Type [PIN]<Space>RC<Space>Short Code	Type [PIN]<Space>RCS<Space>Short Code <Space>Account Alias
Step 2	SEND TO 2332	SEND TO 2332

(Note: For NTC GSM Pre-Paid recharge of 100, 200, 500 and 1000 value, shout codes are NG100, NG200, NG500 and NG1000 respectively. Similarly for NTC CDMA Pre-Paid recharge of 200, 500 and 1000 value, short codes are NC200, NC500 and NC1000 respectively).

6. Exchange Rate Enquiry

Step 1	Type [PIN]<Space>FX<Space>Currency
Step 2	SEND TO 2332

Safety Tips

• Never reply to text messages from people or places that you do not know and do not reveal your PIN in SMS or email.
• Treat your mobile device as carefully you would your wallet, cash or credit cards.
• Lock or protect your mobile device with a password. If it's lost or stolen any personal information stored on the device will be more difficult to access.
• If you lose your phone, inform the bank immediately. Ask the bank to deactivate your mobile banking service.
• If you are dependent on mobile banking, it is important for you to keep track of account transactions. Review your bank statements as regularly as possible to rule out the chances of fraudulent transactions. If you notice discrepancies, contact the bank immediately.
• Delete all your outgoing SMSs, mainly those SMSs used for mobile banking because it includes your PIN

Note: None of the keywords or codes is case sensitive.